Last Updated: March 21, 2026
This Privacy Policy explains how Painter Grade, including the ProsGrade family of websites and related trade-specific properties, collects, uses, stores, discloses, and protects information when you access our website, use our services, submit a form, create or manage a listing, claim a business profile, or otherwise interact with the platform.
By using this website, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
This may include your name, email address, phone number, company name, business details, listing content, claim request information, contact form submissions, payment-related information submitted through third-party payment providers, and any other information you choose to provide.
We may collect or receive business names, addresses, service areas, phone numbers, websites, categories, review-related data, opening hours, photos, profile details, social links, pricing, offers, and other listing-related content from business owners, users, public sources, third-party providers, and internal research or enrichment processes.
We may automatically collect information such as IP address, browser type, device information, operating system, referring URLs, pages viewed, actions taken on the website, session activity, approximate location data inferred from IP, cookies, analytics events, and timestamps.
If you contact us, request support, submit a lead, claim a business, leave a review, or send a message through the platform, we may collect the content of that communication and related metadata such as submission time, IP address, and user agent.
We may use information we collect to:
We may use cookies, pixels, local storage, analytics tools, and similar technologies to keep the website functioning, understand how users interact with the site, remember preferences, improve performance, measure conversions, and support marketing or business insights.
Some features may not function properly if certain cookies are disabled. Browser settings may allow you to limit or manage cookies, but doing so may affect the availability or performance of parts of the platform.
Directory and business profile information may come from a variety of sources, including business owners, users, public web sources, APIs, review providers, search providers, location providers, enrichment services, research processes, and internal editorial or AI-assisted workflows.
Because listing data may be aggregated, imported, edited, or periodically refreshed, the information displayed on the platform may change over time and may not always be complete, current, or error-free.
We may share information in the following circumstances:
We do not promise that all information submitted through the platform will remain private where the nature of the submission clearly involves publication, routing, review display, business contact, listing management, or other user-directed disclosure.
If you submit reviews, business profile content, listing edits, service details, offers, photos, public business contact information, or similar materials intended for publication, that content may be displayed publicly on the website and may be indexed by search engines or accessed by users.
Please do not submit confidential, proprietary, or highly sensitive personal information for public display.
We may use automated systems, data enrichment tools, and AI-assisted processes to organize, summarize, classify, improve, generate, or enhance listing content, profile text, FAQs, categorization, internal quality signals, and other directory-related information.
These processes may rely on business data, publicly available information, submitted information, and third-party source material. Automated outputs may contain errors, omissions, or interpretations that require human review or later correction.
We may retain personal information, listing data, support messages, claims, account records, logs, analytics, and related records for as long as reasonably necessary to operate the platform, comply with legal or contractual obligations, resolve disputes, enforce our agreements, maintain records, and support legitimate business purposes.
We use reasonable administrative, technical, and organizational measures to protect information. However, no website, database, transmission method, or storage environment can be guaranteed to be completely secure. You use the platform and transmit information at your own risk.
Depending on the nature of your relationship with us, you may be able to request updates, corrections, or removal of certain information, particularly for claimed business profiles, support records, or account-linked content. We may require verification before processing certain requests.
We may retain copies where necessary for compliance, fraud prevention, legal defense, dispute resolution, backup integrity, or legitimate internal records.
The platform may link to third-party websites, business websites, booking tools, payment processors, mapping services, social networks, review platforms, and other external services. We do not control those third parties and are not responsible for their privacy practices, content, security, or policies.
This website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 through the platform.
We may operate across multiple cities, regions, and countries, and data may be processed or stored in jurisdictions different from your own. By using the platform, you understand that your information may be transferred to and processed in other jurisdictions, subject to applicable law.
We may update this Privacy Policy at any time. Updated versions become effective when posted on this page. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or want to contact us regarding privacy matters, please use our contact page.
Placeholder contact details can be updated later in production.